{"xsrfToken":"16ee6c0e217d39613ee880cef6a9881350f34367_lout","branding":{"id":"3","key":"sossw001","name":"Soporte Sistemas Web","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1e3252","headerLinkHoverBGColor":"#1e3252","headerBadgeColor":"#1e3252"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/57ba41b1-6836-4f1b-974c-fe7505d02781/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3YmE0MWIxLTY4MzYtNGYxYi05NzRjLWZlNzUwNWQwMjc4MSI6WyJyZWFkIl19LCJleHAiOjE3MjY2MDAyNjUsIm5iZiI6MTcyNjU5OTY2NX0.uH5He47zw-n0Aak8mCftStK-qOjIUWOvKQBBx_d_gLc&client=dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d&mode=fit","logoId":"57ba41b1-6836-4f1b-974c-fe7505d02781","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Centro de ayuda Nuvem","sharedPortalName":"Centro de ayuda Nuvem","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda Nuvem","sharedPortalName":"Centro de ayuda Nuvem","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#374870","helpCenterTitleColor":"#6cc3ea","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4ba3d2b0-a6e6-4526-a09d-ac908bb6677d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiYTNkMmIwLWE2ZTYtNDUyNi1hMDlkLWFjOTA4YmI2Njc3ZCI6WyJyZWFkIl19LCJleHAiOjE3MjY2MDAyNjUsIm5iZiI6MTcyNjU5OTY2NX0.UBAvWsBmTPuDmtpeJ-tygwG69xFaU5Zy9sak5qcj-ek&client=dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d&height=300&mode=fit","bannerMediaApiFileId":"4ba3d2b0-a6e6-4526-a09d-ac908bb6677d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"sossw001","projectId":10032,"serviceDeskId":3,"name":"Soporte Sistemas Web","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Soporte Sistemas Web con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"54","name":"Admin Shop","descriptionHtml":"","callToAction":"Admin Shop","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"51","name":"Casa de los Postres","descriptionHtml":"","callToAction":"Casa de los Postres","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"46","name":"Chavalalo","descriptionHtml":"","callToAction":"Chavalalo","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"58","name":"Converse","descriptionHtml":"","callToAction":"Converse","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"34","name":"Cotizador Alamo Seguros","descriptionHtml":"","callToAction":"Cotizador Alamo Seguros","introHtml":"","icon":10469,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[21],"key":""},{"id":"82","name":"Cotizador Avico Seguros","descriptionHtml":"","callToAction":"Cotizador Avico Seguros","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"70","name":"Cotizador Gya Seguros","descriptionHtml":"","callToAction":"Cotizador Gya Seguros","introHtml":"","icon":10481,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[9],"key":""},{"id":"65","name":"Cotizar móvil Pecasa Seguros","descriptionHtml":"","callToAction":"Cotizar móvil Pecasa Seguros","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[9],"key":""},{"id":"35","name":"CRM Nuvem","descriptionHtml":"","callToAction":"CRM Nuvem","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[22],"key":""},{"id":"47","name":"Curarte Tú","descriptionHtml":"","callToAction":"Curarte Tú","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"49","name":"Dr Pet","descriptionHtml":"","callToAction":"Dr Pet","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"40","name":"Dudas","descriptionHtml":"","callToAction":"Dudas","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[15],"key":""},{"id":"43","name":"Enomarket","descriptionHtml":"","callToAction":"Enomarket","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"85","name":"Facturador Nuvem","descriptionHtml":"","callToAction":"Facturador Nuvem","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[22],"key":""},{"id":"55","name":"Fumiga Tu","descriptionHtml":"","callToAction":"Fumiga Tu","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"83","name":"Grupo Plasencia","descriptionHtml":"","callToAction":"Grupo Plasencia","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"56","name":"Hospital SantaCecilia","descriptionHtml":"","callToAction":"Hospital SantaCecilia","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"52","name":"ISOBPM","descriptionHtml":"","callToAction":"ISOBPM","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"45","name":"Korridori Run Shop","descriptionHtml":"","callToAction":"Korridori Run Shop","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[10],"key":""},{"id":"42","name":"Medicinas Biointegrales","descriptionHtml":"<p>Reportar falla de página web o ecommerce</p>","callToAction":"Medicinas Biointegrales","introHtml":"<p>Reportar falla de página web o ecommerce</p>","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"48","name":"Megavision","descriptionHtml":"","callToAction":"Megavision","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"50","name":"Oftalmologico SanAngel","descriptionHtml":"","callToAction":"Oftalmologico SanAngel","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"44","name":"Peyogomart","descriptionHtml":"","callToAction":"Peyogomart","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"27","name":"PinksGirls","descriptionHtml":"","callToAction":"PinksGirls","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"67","name":"Portal/Tiendas Medshipper(Emprendedor)","descriptionHtml":"","callToAction":"Portal/Tiendas Medshipper(Emprendedor)","introHtml":"","icon":10496,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[19],"key":""},{"id":"37","name":"Problemas aplicación móvil","descriptionHtml":"","callToAction":"Problemas aplicación móvil","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[12],"key":""},{"id":"39","name":"Problemas App móvil","descriptionHtml":"","callToAction":"Problemas App móvil","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[11],"key":""},{"id":"38","name":"Problemas Portal Nutriologos","descriptionHtml":"","callToAction":"Problemas Portal Nutriologos","introHtml":"<p>Problemas en Expediente,citas,fichas, etc</p>","icon":10466,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[11],"key":""},{"id":"36","name":"Problemas Portal Web","descriptionHtml":"","callToAction":"Problemas Portal Web","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[12],"key":""},{"id":"84","name":"Póliza de soporte sistemas internos","descriptionHtml":"","callToAction":"Póliza de soporte sistemas internos","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[21],"key":""},{"id":"87","name":"Raya Frutas y verduras","descriptionHtml":"","callToAction":"Raya Frutas y verduras","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"41","name":"Reportar error","descriptionHtml":"","callToAction":"Reportar error","introHtml":"","icon":10496,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[15],"key":""},{"id":"53","name":"Sinergia Bienes Raices","descriptionHtml":"","callToAction":"Sinergia Bienes Raices","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"66","name":"Sistema Medshipp(Administración)","descriptionHtml":"","callToAction":"Sistema Medshipp(Administración)","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[19],"key":""},{"id":"81","name":"Smartcontact","descriptionHtml":"","callToAction":"Smartcontact","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[9],"key":""},{"id":"57","name":"UrbanCoffe","descriptionHtml":"","callToAction":"UrbanCoffe","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9,9],"key":""},{"id":"86","name":"LegalHunt","descriptionHtml":"","callToAction":"LegalHunt","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""}],"reqGroups":[{"id":9,"name":"Soporte Sistemas"},{"id":21,"name":"Soporte Alamo Seguros"},{"id":19,"name":"Soporte Grupo Magaña"},{"id":10,"name":"Páginas web/Tiendas"},{"id":11,"name":"Soporte Nuté"},{"id":12,"name":"Soporte SmartAgent"},{"id":15,"name":"Soporte Lecturista"},{"id":22,"name":"Sistemas NuvemTecnologia"}],"orderMapping":{"21":[34,84],"22":[85,35],"10":[50,49,48,47,46,45,44,43,42],"12":[37,36],"11":[39,38],"9":[87,83,82,81,70,65,58,56,55,54,53,52,51,27,57,57],"15":[41,40],"19":[66,67]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SOSSW001","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjY2MDA4NjUsIm5iZiI6MTcyNjU5OTY2NX0.yoKAAta6qEz_muOIg8L7a8Tt0yov6iyySndnhMAL3MM","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d","tokenDurationInMins":20}},"sharedPortal":{"name":"Centro de ayuda Nuvem","description":"<p>Bienvenido al centro de ayuda, estamos aquí para ayudarte. Genera una solicitud a partir de las opciones proporcionadas.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nuvem.atlassian.net/wiki","kbLinkDomainURLs":["https://nuvem.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}