{"xsrfToken":"5aa1bf46cf47ca400b48edcda0b2d30a56958ad9_lout","branding":{"id":"3","key":"sossw001","name":"Soporte Sistemas Web","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#1e3252","headerLinkHoverBGColor":"#1e3252","headerBadgeColor":"#1e3252"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/57ba41b1-6836-4f1b-974c-fe7505d02781/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjU3YmE0MWIxLTY4MzYtNGYxYi05NzRjLWZlNzUwNWQwMjc4MSI6WyJyZWFkIl19LCJleHAiOjE3NDg3ODA1NzksIm5iZiI6MTc0ODc3OTk3OX0.pPLTsWVjCJAVYdDz2hsD_1KUV6NyiW6NAkq7pc992ZQ&client=dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d&mode=fit","logoId":"57ba41b1-6836-4f1b-974c-fe7505d02781","isLogoAvailable":true,"helpCenterTitle":"Bienvenido al Centro de ayuda Nuvem","sharedPortalName":"Centro de ayuda Nuvem","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda Nuvem","sharedPortalName":"Centro de ayuda Nuvem","localeDisplayName":"español (España)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"es-ES","userLanguageTag":"es-ES","portalThemeColor":"#374870","helpCenterTitleColor":"#6cc3ea","bannerMediaApiUrl":"https://api.media.atlassian.com/file/4ba3d2b0-a6e6-4526-a09d-ac908bb6677d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjRiYTNkMmIwLWE2ZTYtNDUyNi1hMDlkLWFjOTA4YmI2Njc3ZCI6WyJyZWFkIl19LCJleHAiOjE3NDg3ODA1NzksIm5iZiI6MTc0ODc3OTk3OX0.A6J2U3VPjM-Om3LKAC72c-kPjQ4791j5lShtn086K7Q&client=dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d&height=300&mode=fit","bannerMediaApiFileId":"4ba3d2b0-a6e6-4526-a09d-ac908bb6677d","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"sossw001","projectId":10032,"serviceDeskId":3,"name":"Soporte Sistemas Web","description":"<p>¡Te damos la bienvenida! Puedes generar una solicitud para Soporte Sistemas Web con las opciones proporcionadas.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"54","name":"Admin Shop","descriptionHtml":"","callToAction":"Admin Shop","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"51","name":"Casa de los Postres","descriptionHtml":"","callToAction":"Casa de los Postres","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"46","name":"Chavalalo","descriptionHtml":"","callToAction":"Chavalalo","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"58","name":"Converse","descriptionHtml":"","callToAction":"Converse","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"34","name":"Cotizador Alamo Seguros","descriptionHtml":"","callToAction":"Cotizador Alamo Seguros","introHtml":"","icon":10469,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[21],"key":""},{"id":"82","name":"Cotizador Avico Seguros","descriptionHtml":"","callToAction":"Cotizador Avico Seguros","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"70","name":"Cotizador Gya Seguros","descriptionHtml":"","callToAction":"Cotizador Gya Seguros","introHtml":"","icon":10481,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10481","groups":[9],"key":""},{"id":"65","name":"Cotizar móvil Pecasa Seguros","descriptionHtml":"","callToAction":"Cotizar móvil Pecasa Seguros","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[9],"key":""},{"id":"88","name":"CRM AprSeguros","descriptionHtml":"","callToAction":"CRM AprSeguros","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[22],"key":""},{"id":"35","name":"CRM Nuvem","descriptionHtml":"","callToAction":"CRM Nuvem","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[22],"key":""},{"id":"47","name":"Curarte Tú","descriptionHtml":"","callToAction":"Curarte Tú","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"49","name":"Dr Pet","descriptionHtml":"","callToAction":"Dr Pet","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"40","name":"Dudas","descriptionHtml":"","callToAction":"Dudas","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[15],"key":""},{"id":"43","name":"Enomarket","descriptionHtml":"","callToAction":"Enomarket","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"85","name":"Facturador Nuvem","descriptionHtml":"","callToAction":"Facturador Nuvem","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[22],"key":""},{"id":"55","name":"Fumiga Tu","descriptionHtml":"","callToAction":"Fumiga Tu","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"83","name":"Grupo Plasencia","descriptionHtml":"","callToAction":"Grupo Plasencia","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"56","name":"Hospital SantaCecilia","descriptionHtml":"","callToAction":"Hospital SantaCecilia","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"52","name":"ISOBPM","descriptionHtml":"","callToAction":"ISOBPM","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"45","name":"Korridori Run Shop","descriptionHtml":"","callToAction":"Korridori Run Shop","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[10],"key":""},{"id":"42","name":"Medicinas Biointegrales","descriptionHtml":"<p>Reportar falla de página web o ecommerce</p>","callToAction":"Medicinas Biointegrales","introHtml":"<p>Reportar falla de página web o ecommerce</p>","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"48","name":"Megavision","descriptionHtml":"","callToAction":"Megavision","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"121","name":"Nueva funcionalidad Smart agent","descriptionHtml":"<p>Favor de detallar el nuevo requerimiento y si es en portal web o movil</p>","callToAction":"Nueva funcionalidad Smart agent","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[12],"key":""},{"id":"50","name":"Oftalmologico SanAngel","descriptionHtml":"","callToAction":"Oftalmologico SanAngel","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"44","name":"Peyogomart","descriptionHtml":"","callToAction":"Peyogomart","introHtml":"","icon":10467,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[10],"key":""},{"id":"27","name":"PinksGirls","descriptionHtml":"","callToAction":"PinksGirls","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"37","name":"Problemas aplicación móvil","descriptionHtml":"","callToAction":"Problemas aplicación móvil","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[12],"key":""},{"id":"39","name":"Problemas App móvil","descriptionHtml":"","callToAction":"Problemas App móvil","introHtml":"","icon":10471,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[11],"key":""},{"id":"38","name":"Problemas Portal Nutriologos","descriptionHtml":"","callToAction":"Problemas Portal Nutriologos","introHtml":"<p>Problemas en Expediente,citas,fichas, etc</p>","icon":10466,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[11],"key":""},{"id":"36","name":"Problemas Portal Web","descriptionHtml":"","callToAction":"Problemas Portal Web","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[12],"key":""},{"id":"84","name":"Póliza de soporte sistemas internos","descriptionHtml":"","callToAction":"Póliza de soporte sistemas internos","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[21],"key":""},{"id":"87","name":"Raya Frutas y verduras","descriptionHtml":"","callToAction":"Raya Frutas y verduras","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"41","name":"Reportar error","descriptionHtml":"","callToAction":"Reportar error","introHtml":"","icon":10496,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[15],"key":""},{"id":"53","name":"Sinergia Bienes Raices","descriptionHtml":"","callToAction":"Sinergia Bienes Raices","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"81","name":"Smartcontact","descriptionHtml":"","callToAction":"Smartcontact","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[9],"key":""},{"id":"57","name":"UrbanCoffe","descriptionHtml":"","callToAction":"UrbanCoffe","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[9],"key":""},{"id":"86","name":"LegalHunt","descriptionHtml":"","callToAction":"LegalHunt","introHtml":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[],"key":""},{"id":"67","name":"Portal/Tiendas Medshipper(Emprendedor)","descriptionHtml":"","callToAction":"Portal/Tiendas Medshipper(Emprendedor)","introHtml":"","icon":10496,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10496","groups":[],"key":""},{"id":"66","name":"Sistema Medshipp(Administración)","descriptionHtml":"","callToAction":"Sistema Medshipp(Administración)","introHtml":"","icon":10470,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Sistemas NuvemTecnologia"},{"id":9,"name":"Soporte Sistemas"},{"id":21,"name":"Soporte Alamo Seguros"},{"id":10,"name":"Páginas web/Tiendas"},{"id":11,"name":"Soporte Nuté"},{"id":12,"name":"Soporte SmartAgent"},{"id":15,"name":"Soporte Lecturista"}],"orderMapping":{"21":[34,84],"22":[88,85,35],"12":[121,37,36],"10":[50,49,48,47,46,45,44,43,42],"11":[39,38],"9":[87,83,82,81,70,65,58,56,55,54,53,52,51,27,57],"15":[41,40],"19":[66,67]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SOSSW001","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"español (España)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg3ODExNzksIm5iZiI6MTc0ODc3OTk3OX0.kqlwXg6XKscqBg3WyBUjv9sb8TmxG30Ahj96OKBgC0s","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d","tokenDurationInMins":20}},"reqCreate":{"id":87,"projectId":10032,"form":{"name":"Raya Frutas y verduras","descriptionHtml":"","callToAction":"Raya Frutas y verduras","intro":"","instructions":"","icon":10550,"iconUrl":"https://nuvem.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Correo electrónico de confirmación para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Prioridad","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Bloqueo(No puedo utilizar el sistema)","selected":false,"children":[]},{"value":"2","label":"Critico(Interrumpe un flujo del sistema)","selected":true,"children":[]},{"value":"3","label":"Mayor(Se debe revisar, pero no afecta la operación)","selected":false,"children":[]},{"value":"4","label":"Menor(No afecta funcionamiento del sistema)","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10089","fieldConfigId":"10207","label":"Cliente","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10290"],"values":[{"value":"10183","label":"Pinkgirls","selected":false,"children":[]},{"value":"10184","label":"Enomarket","selected":false,"children":[]},{"value":"10185","label":"Sinergia Inmobiliaria","selected":false,"children":[]},{"value":"10186","label":"Smartagent","selected":false,"children":[]},{"value":"10187","label":"Lecturista","selected":false,"children":[]},{"value":"10188","label":"Alamo Seguros","selected":false,"children":[]},{"value":"10189","label":"CRM Nuvem","selected":false,"children":[]},{"value":"10190","label":"Casa de los Postres","selected":false,"children":[]},{"value":"10191","label":"ISOBPM","selected":false,"children":[]},{"value":"10192","label":"Admin Shop","selected":false,"children":[]},{"value":"10193","label":"Dr Pet","selected":false,"children":[]},{"value":"10194","label":"Fumiga Tu","selected":false,"children":[]},{"value":"10195","label":"Hospital Santa Cecilia","selected":false,"children":[]},{"value":"10196","label":"Urban Coffe","selected":false,"children":[]},{"value":"10197","label":"Zapateria converse","selected":false,"children":[]},{"value":"10198","label":"Medicinas Biointegrales","selected":false,"children":[]},{"value":"10199","label":"Peyogomart","selected":false,"children":[]},{"value":"10200","label":"Korridori Run Shop","selected":false,"children":[]},{"value":"10201","label":"Chavalalo","selected":false,"children":[]},{"value":"10202","label":"GyaSeguros","selected":false,"children":[]},{"value":"10203","label":"Curarte Tú","selected":false,"children":[]},{"value":"10204","label":"Megavision","selected":false,"children":[]},{"value":"10205","label":"Oftalmologico San Angel","selected":false,"children":[]},{"value":"10206","label":"Nuté","selected":false,"children":[]},{"value":"10262","label":"Grupo Magaña","selected":false,"children":[]},{"value":"10263","label":"Avico Seguros Cotizador","selected":false,"children":[]},{"value":"10264","label":"Pecasa Seguros Cotizador","selected":false,"children":[]},{"value":"10265","label":"G&A Seguros Cotizador","selected":false,"children":[]},{"value":"10283","label":"Grupo Plasencia","selected":false,"children":[]},{"value":"10284","label":"SmartContact","selected":false,"children":[]},{"value":"10288","label":"Facturador Nuvem","selected":false,"children":[]},{"value":"10289","label":"LegalHunt","selected":false,"children":[]},{"value":"10290","label":"Raya Frutas y Verduras","selected":false,"children":[]},{"value":"10299","label":"AprSeguros","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10092","fieldConfigId":"10210","label":"Filtros y parámetros que consultas","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"userpicker","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:userpicker","fieldId":"customfield_10050","fieldConfigId":"10153","label":"QA Dev","description":"","descriptionHtml":"","required":false,"displayed":false,"defaultObject":{"id":"5fdbccfb4d2179006efcc725","accountId":"5fdbccfb4d2179006efcc725","displayName":"Benito Huerta","avatar":"https://secure.gravatar.com/avatar/9c891320bd04881815c90db898fec788?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FBH-0.png"},"presetValues":["ug:0f4e910f-1420-43b6-8006-7df9b5266b60"],"defaultObjectAsJson":"{\"id\":\"5fdbccfb4d2179006efcc725\",\"accountId\":\"5fdbccfb4d2179006efcc725\",\"displayName\":\"Benito Huerta\",\"avatar\":\"https://secure.gravatar.com/avatar/9c891320bd04881815c90db898fec788?d\\u003dhttps%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FBH-0.png\"}","autoCompleteUrl":"https://nuvem.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10050&fieldConfigId=10153&projectId=10032&showAvatar=true&query="},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10091","fieldConfigId":"10209","label":"Menú/ Submenú","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumen","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10088","fieldConfigId":"10206","label":"Complejidad del ticket","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10282"],"values":[{"value":"10282","label":"Pequeña","selected":false,"children":[]},{"value":"10180","label":"Baja","selected":false,"children":[]},{"value":"10181","label":"Media","selected":false,"children":[]},{"value":"10182","label":"Alta","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descripción","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Adjunto","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/87","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/87","calendarParams":{"firstDay":1,"date":"2025-06-01T06:12:59-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkYmVlYTFkOS0yMWQ4LTQ2MDEtOGQzZi1hYWY0YTk0ZTdjM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDg3ODExNzksIm5iZiI6MTc0ODc3OTk3OX0.kqlwXg6XKscqBg3WyBUjv9sb8TmxG30Ahj96OKBgC0s","targetCollection":"upload-project-10032","endpointUrl":"https://api.media.atlassian.com","clientId":"dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nuvem","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"5aa1bf46cf47ca400b48edcda0b2d30a56958ad9_lout","baseUrl":"https://nuvem.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nuvem.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["enero","febrero","marzo","abril","mayo","junio","julio","agosto","septiembre","octubre","noviembre","diciembre"],"monthsShort":["ene","feb","mar","abr","may","jun","jul","ago","sep","oct","nov","dic"],"weekdaysShort":["dom","lun","mar","mié","jue","vie","sáb"],"weekdays":["domingo","lunes","martes","miércoles","jueves","viernes","sábado"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"dbeea1d9-21d8-4601-8d3f-aaf4a94e7c3d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"37d40e784d9e4f7998b12a97fa1970b1","siteDefaultLanguageTag":"es-ES","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}